Returns & Shipping
Return policy and shipping costs
Return and refund
Item is flawless and new or unused:
- Return period is 4 weeks after receipt
- the item can be returned at your own expense or handed in personally
- the purchase price will be fully refunded
- Refund to the original means of payment
Item is defective:
- Return period is 4 weeks after receipt
- the item can be returned at our expense or handed in to us personally
- either the purchase price will be fully refunded or the product will be replaced
- Refund to the original means of payment
Item is used but without defects:
- Return period is 4 weeks after receipt
- the item can be returned at your own expense or handed in to us personally
- Return and processing after consultation
- Refund to the original means of payment
Shipping costs
- Order total between 0 and 200 euros: 7 euros shipping costs
- Order total from 200 Euro: 0 Euro shipping costs
contact
To contact us, please send an email to:
Delicious Surf
David Krechberger
Oskar-Jäger Straße 145a
50825 Cologne